Help centre
Questions, answered
Everything you need to know about fitment, warranty, installation and care.
Questions, answered
Frequently asked questions
Is PhantomR film hard to install myself?
Our pre-cut kits are designed for a confident DIY install, but PPF rewards patience. Each kit is computer-cut to your exact model so there's no trimming on the paint, and we include slip and tack solution plus a squeegee. Prefer to leave it to the pros? We have accredited installers across Australia.
What does the warranty cover and how long does it last?
Depending on the film tier, PhantomR film is backed by a manufacturer warranty of 5 to 10 years against yellowing, cracking, peeling and delamination — when installed and cared for as directed. Keep your order confirmation as proof of purchase.
Can the film be removed later without damaging my paint?
Yes. Removed correctly — gently warmed and peeled at a low angle — PhantomR film comes away cleanly and leaves genuine, undamaged factory paint exactly as it was. We recommend professional removal on older installs or panels with extreme sun exposure.
How do I wash and care for my car once it's wrapped?
Treat it like any quality paint finish. Wait about a week after install before the first wash. After that, hand wash with a pH-neutral shampoo — the hydrophobic top coat makes drying quick. Avoid harsh solvents and high-pressure jets aimed at the film edges. Light swirls self-heal with warmth.
How accurate is the fitment for my specific vehicle?
Every kit is cut from precision templates mapped to your exact make, model and year, so panels line up with factory gaps and tuck neatly at the edges. If your variant has body differences — a sports bar, bull bar or aftermarket bumper — let us know before you order and we'll confirm the right template or arrange a custom cut.
How long does shipping take?
In-stock kits are dispatched within 1–3 business days, with free shipping on orders over $250. Custom-cut kits ship once your fitment is confirmed — usually within a few business days of approval.
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Can't find what you're looking for?
Our team is happy to help with fitment, install advice or warranty questions. Get in touch and we'll get back to you fast.